# \[Bug\] It shows that I can't connect to the network

**URL:** <https://get-help.theconstruct.ai/t/bug-it-shows-that-i-cant-connect-to-the-network/32730>\
**Category:** Python Basics For Robotics\
**Created:** [October 2, 2024, 2:21am UTC](https://get-help.theconstruct.ai/t/bug-it-shows-that-i-cant-connect-to-the-network/32730 "2024-10-02T02:21:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![apee](https://get-help.theconstruct.ai/user_avatar/get-help.theconstruct.ai/apee/32/9217_2.png) [@apee](https://get-help.theconstruct.ai/u/apee)\
**Post date:** [October 2, 2024, 2:21am UTC](https://get-help.theconstruct.ai/t/bug-it-shows-that-i-cant-connect-to-the-network/32730/1 "2024-10-02T02:21:03Z")

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This is an error report.

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**Screenshot of the error**

 ![](https://get-help.theconstruct.ai/uploads/default/original/2X/1/184561ce9e2b4c4eaa760a683fb3d748c399b9b2.jpeg)
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**Error details**

I can't connect to the server, there's no way to experiment.

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**Author:** ![rtellez](https://get-help.theconstruct.ai/user_avatar/get-help.theconstruct.ai/rtellez/32/9813_2.png) [@rtellez](https://get-help.theconstruct.ai/u/rtellez)\
**Post date:** [October 2, 2024, 8:47am UTC](https://get-help.theconstruct.ai/t/bug-it-shows-that-i-cant-connect-to-the-network/32730/3 "2024-10-02T08:47:43Z")

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Hi,  
it looks like you are connecting from China. At present we have some problems serving to China due to China’s Firewall. You can overcome those problems by using a VPN, but I think that that is illegal in your country, so I’m not endorsing you to commit an illegal action. Please don’t.

If you cannot use our system, you can request a full refund for your subscription.

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**Author:** ![apee](https://get-help.theconstruct.ai/user_avatar/get-help.theconstruct.ai/apee/32/9217_2.png) [@apee](https://get-help.theconstruct.ai/u/apee)\
**Post date:** [January 5, 2026, 11:29pm UTC](https://get-help.theconstruct.ai/t/bug-it-shows-that-i-cant-connect-to-the-network/32730/6 "2026-01-05T23:29:17Z")

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The process is quite complex. Please add my WeChat: bytix00, and I’ll explain how to subscribe using a domestic card.
