# \[Bug\] Terminal refuses to load

**URL:** <https://get-help.theconstruct.ai/t/bug-terminal-refuses-to-load/38016>\
**Category:** Python Basics For Robotics\
**Created:** [September 11, 2025, 4:01pm UTC](https://get-help.theconstruct.ai/t/bug-terminal-refuses-to-load/38016 "2025-09-11T16:01:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kc2023](https://get-help.theconstruct.ai/user_avatar/get-help.theconstruct.ai/kc2023/32/10078_2.png) [@kc2023](https://get-help.theconstruct.ai/u/kc2023)\
**Post date:** [September 11, 2025, 4:01pm UTC](https://get-help.theconstruct.ai/t/bug-terminal-refuses-to-load/38016/1 "2025-09-11T16:01:33Z")

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This is an error report.

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**Screenshot of the error**

 ![](https://error-imgs.s3.amazonaws.com/error_image_45b6b930-8e37-44cc-9ee9-4d88c27eb575_1757606427505.png)
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**Error details**

I have closed and refreshed the webpage multiple times and the shell terminal won't start.

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**Author:** ![connorhicks110](https://get-help.theconstruct.ai/letter_avatar_proxy/v4/letter/c/b5a626/32.png) [@connorhicks110](https://get-help.theconstruct.ai/u/connorhicks110)\
**Post date:** [September 11, 2025, 4:04pm UTC](https://get-help.theconstruct.ai/t/bug-terminal-refuses-to-load/38016/3 "2025-09-11T16:04:13Z")

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I am having a similar issue on Linux, terminal will not connect even after refreshing

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**Author:** ![michaelmr101](https://get-help.theconstruct.ai/letter_avatar_proxy/v4/letter/m/7993a0/32.png) [@michaelmr101](https://get-help.theconstruct.ai/u/michaelmr101)\
**Post date:** [September 11, 2025, 4:17pm UTC](https://get-help.theconstruct.ai/t/bug-terminal-refuses-to-load/38016/4 "2025-09-11T16:17:29Z")

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same problem , and no response from their team

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**Author:** ![bayodesegun](https://get-help.theconstruct.ai/user_avatar/get-help.theconstruct.ai/bayodesegun/32/10684_2.png) [@bayodesegun](https://get-help.theconstruct.ai/u/bayodesegun)\
**Post date:** [September 11, 2025, 6:51pm UTC](https://get-help.theconstruct.ai/t/bug-terminal-refuses-to-load/38016/5 "2025-09-11T18:51:07Z")

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@michaelmr101  
@connorhicks110  
@kc2023  
I apologize for this glitch. It has been resolved. Please reload the page to get the fix.

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**Author:** ![system](https://get-help.theconstruct.ai/uploads/default/original/2X/9/9d3ce8305cc0d0d9b6e07d15767a6f245c526f1b.jpeg) [@system](https://get-help.theconstruct.ai/u/system)\
**Post date:** [September 16, 2025, 6:52pm UTC](https://get-help.theconstruct.ai/t/bug-terminal-refuses-to-load/38016/6 "2025-09-16T18:52:05Z")

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