# Courses will not load properly

**URL:** <https://get-help.theconstruct.ai/t/courses-will-not-load-properly/6254>\
**Category:** General Support\
**Tags:** error\
**Created:** [November 10, 2020, 9:24pm UTC](https://get-help.theconstruct.ai/t/courses-will-not-load-properly/6254 "2020-11-10T21:24:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![TeriSerugi](https://get-help.theconstruct.ai/letter_avatar_proxy/v4/letter/t/91b2a8/32.png) [@TeriSerugi](https://get-help.theconstruct.ai/u/TeriSerugi)\
**Post date:** [November 10, 2020, 9:24pm UTC](https://get-help.theconstruct.ai/t/courses-will-not-load-properly/6254/1 "2020-11-10T21:24:36Z")

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I am using chrome to load the courses and the simulation and IDE are continuously loading. Also the terminal wont connect and the notebook gives me an error and will not load. I have tried signing in in guest mode and clearing my cache but still it will not work. Is there a solution to this?

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**Author:** ![bayodesegun](https://get-help.theconstruct.ai/user_avatar/get-help.theconstruct.ai/bayodesegun/32/10684_2.png) [@bayodesegun](https://get-help.theconstruct.ai/u/bayodesegun)\
**Post date:** [November 11, 2020, 9:10am UTC](https://get-help.theconstruct.ai/t/courses-will-not-load-properly/6254/2 "2020-11-11T09:10:50Z")

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Hi @TeriSerugi,

I’m sorry about your experience.

Usually, this kind is solved by adjusting your network and/or browser configuration:

- Are you blocking WebSocket connections - `ws` and `wss`- The IDE, Simulation, and terminals need these to work.
- Are you using an ad block software? If so, you may have to temporarily disable this or whitelist `*.theconstructsim.com` and `*.robotigniteacademy.com`.
- Are third party cookies enabled?
- Is JavaScript enabled?

About the error shown in the notebook window, can you share a screenshot? Also, please copy paste the messages you see in your browser console here - it might give us some hints.

For further hints, please also check the post below:

> [@IDE not loading (infinite loading)](https://get-help.robotigniteacademy.com/t/infinite-file-browser-text-editor-loading-and-bad-vim-support-in-terminal/5985/10):
>
> Hi @bayodesegun, The #1 suspect is the ad blocker. I could fix it! It was the AdBlocker and 3rd party cookies. Your browser seems to be highly militarized cold_sweat - are you in a corporate environment? Please let me know if the links shared above can help to resolve the issue. This is my personal computer at home sweat_smile I now whitelisted this website for the AdBlocker and I allowed 3rd party cookies and now it works on Chrome and by whitelisting it on the AdBlocker on Firefox,…