# \#master-class

**URL:** https://get-help.theconstruct.ai/tag/master-class/221.md

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## [Subscription Payment Failed — No Access to Masterclass](https://get-help.theconstruct.ai/t/subscription-payment-failed-no-access-to-masterclass/40357)

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**Author:** [@markbilginer](https://get-help.theconstruct.ai/u/markbilginer)\
**Replies:** 4\
**Last updated:** [March 20, 2026, 3:58pm UTC](https://get-help.theconstruct.ai/t/subscription-payment-failed-no-access-to-masterclass/40357 "2026-03-20T15:58:58Z")

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Summary: I currently do not have access to the Robotics Developer Masterclass, and my subscription payment is not being processed despite updating my payment method. Details: Status shown in dashboard: Subscription P…

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## [I can not open webshell in https://app.theconstructsim.com/Desktop/](https://get-help.theconstruct.ai/t/i-can-not-open-webshell-in-https-app-theconstructsim-com-desktop/25992)

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**Author:** [@choatej](https://get-help.theconstruct.ai/u/choatej)\
**Replies:** 3\
**Last updated:** [August 28, 2023, 11:26am UTC](https://get-help.theconstruct.ai/t/i-can-not-open-webshell-in-https-app-theconstructsim-com-desktop/25992 "2023-08-28T11:26:46Z")

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I’m in the 2023 master class and I am working on one of the checkpoints. The desktop app works fine in every what except that I cannot open a webshell to get to a terminal prompt. This is blocking me (and others having…