# \#subscription **URL:** https://get-help.theconstruct.ai/tag/subscription/92.md [Latest](https://get-help.theconstruct.ai/latest.md) · [Categories](https://get-help.theconstruct.ai/categories.md) · [Tags](https://get-help.theconstruct.ai/tags.md) --- ## [Yearly enrollment](https://get-help.theconstruct.ai/t/yearly-enrollment/40675)
**Author:** [@jonathanchretien](https://get-help.theconstruct.ai/u/jonathanchretien)\ **Replies:** 1\ **Last updated:** [April 13, 2026, 6:06pm UTC](https://get-help.theconstruct.ai/t/yearly-enrollment/40675 "2026-04-13T18:06:35Z")
How to enroll for a year and pay upfront? --- ## [Subscription shows as canceled, but I’m still being charged monthly](https://get-help.theconstruct.ai/t/subscription-shows-as-canceled-but-i-m-still-being-charged-monthly/40160)
**Author:** [@lmarangoni75](https://get-help.theconstruct.ai/u/lmarangoni75)\ **Replies:** 1\ **Last updated:** [March 2, 2026, 11:48am UTC](https://get-help.theconstruct.ai/t/subscription-shows-as-canceled-but-i-m-still-being-charged-monthly/40160 "2026-03-02T11:48:10Z")
I’m having trouble canceling my subscription on this platform. Even though it appears as canceled, I am still being charged every month. I would like the subscription to be canceled immediately and the recurring charges… --- ## [Quantity monthly subscription](https://get-help.theconstruct.ai/t/quantity-monthly-subscription/35782)
**Author:** [@mohamad\_yani](https://get-help.theconstruct.ai/u/mohamad_yani)\ **Replies:** 1\ **Last updated:** [April 12, 2025, 9:29pm UTC](https://get-help.theconstruct.ai/t/quantity-monthly-subscription/35782 "2025-04-12T21:29:11Z")
“Could you please clarify whether the ‘Quantity’ input on the subscription page represents the number of users or the number of months to be paid in advance?” --- ## [Can i subscribe for only one month?](https://get-help.theconstruct.ai/t/can-i-subscribe-for-only-one-month/35241)
**Author:** [@Sandip-002](https://get-help.theconstruct.ai/u/Sandip-002)\ **Replies:** 2\ **Last updated:** [March 10, 2025, 9:51am UTC](https://get-help.theconstruct.ai/t/can-i-subscribe-for-only-one-month/35241 "2025-03-10T09:51:44Z")
Can i subscribe for only one month for the learner package? after one month if i don’t want to continue the subscription how to cancel? and what info should i put in the billing details? I am from Bangladesh. --- ## [Enterprise Access - Docker Basics for Robotics](https://get-help.theconstruct.ai/t/enterprise-access-docker-basics-for-robotics/33481)
**Author:** [@slek](https://get-help.theconstruct.ai/u/slek)\ **Replies:** 3\ **Last updated:** [November 19, 2024, 10:28am UTC](https://get-help.theconstruct.ai/t/enterprise-access-docker-basics-for-robotics/33481 "2024-11-19T10:28:31Z")
Hi Construct Team, I hope this message finds you well. I am a long-standing subscriber to The Construct with a stable subscription for nearly two years now. I recently began the “Docker Basics for Robotics” course, eage… --- ## [Subscription renewal](https://get-help.theconstruct.ai/t/subscription-renewal/29839)
**Author:** [@karthiaru](https://get-help.theconstruct.ai/u/karthiaru)\ **Replies:** 1\ **Last updated:** [April 10, 2024, 10:22am UTC](https://get-help.theconstruct.ai/t/subscription-renewal/29839 "2024-04-10T10:22:31Z")
Hi, My subscription is about to expire in 2 days. How do I renew it? I couldn’t find any option to do so. I would like to ensure that my current progress is not lost. Thanks & Regards, Karthik --- ## [Refund subscription](https://get-help.theconstruct.ai/t/refund-subscription/29766)
**Author:** [@spk1696](https://get-help.theconstruct.ai/u/spk1696)\ **Replies:** 1\ **Last updated:** [April 5, 2024, 11:00am UTC](https://get-help.theconstruct.ai/t/refund-subscription/29766 "2024-04-05T11:00:54Z")
Hello, I have canceled my subscription today, but I was also charged for the next month’s subscription. Could I please get this month refunded? --- ## [How to cancel my subscription and get a refund. (paid just an hour ago)](https://get-help.theconstruct.ai/t/how-to-cancel-my-subscription-and-get-a-refund-paid-just-an-hour-ago/26085)
**Author:** [@EBhardy](https://get-help.theconstruct.ai/u/EBhardy)\ **Replies:** 1\ **Last updated:** [September 2, 2023, 8:20am UTC](https://get-help.theconstruct.ai/t/how-to-cancel-my-subscription-and-get-a-refund-paid-just-an-hour-ago/26085 "2023-09-02T08:20:44Z")
Hi, I bought the €39 subscription for constructsim but our project requirements changed and I don’t need it now. How can I cancel my subscription and initiate a refund? --- ## [Subscription not activated](https://get-help.theconstruct.ai/t/subscription-not-activated/24744)
**Author:** [@mastrorillo.gianluca](https://get-help.theconstruct.ai/u/mastrorillo.gianluca)\ **Replies:** 2\ **Last updated:** [June 6, 2023, 9:20am UTC](https://get-help.theconstruct.ai/t/subscription-not-activated/24744 "2023-06-06T09:20:35Z")
Hello, I’ve bought a monthly subscription on 1st of june but I’m still not able to acceed to the courses. When I login and go into my account’s settings, I stiil see the message " You don’t have a subscription here. \[S… --- ## [What I will get if I take subscription?](https://get-help.theconstruct.ai/t/what-i-will-get-if-i-take-subscription/23968)
**Author:** [@plusnode](https://get-help.theconstruct.ai/u/plusnode)\ **Replies:** 3\ **Last updated:** [April 24, 2023, 12:47pm UTC](https://get-help.theconstruct.ai/t/what-i-will-get-if-i-take-subscription/23968 "2023-04-24T12:47:43Z")
Hi there, I am following your courses on youtube and I found helpful, I am interested to take subscription. I like to know what all material I will get? I have developed a ROS2 galactic based robot and used “linorobot2… --- ## [Unit 3 Topics Quiz: Not subscribed to /odom](https://get-help.theconstruct.ai/t/unit-3-topics-quiz-not-subscribed-to-odom/23417)
**Author:** [@couchmec](https://get-help.theconstruct.ai/u/couchmec)\ **Replies:** 7\ **Last updated:** [March 31, 2023, 4:17am UTC](https://get-help.theconstruct.ai/t/unit-3-topics-quiz-not-subscribed-to-odom/23417 "2023-03-31T04:17:17Z")
Hi, I’m working on the topics quiz and when submitting the quiz, Gradebot says that I’m not subscribed to /odom. My code runs fine when I run it locally (not through gradebot). I’ve checked the basics as to why that cou… --- ## [2 users or one user with 2 machines working simultaneously with out interfering with each other?](https://get-help.theconstruct.ai/t/2-users-or-one-user-with-2-machines-working-simultaneously-with-out-interfering-with-each-other/22532)
**Author:** [@Khaledshamndy](https://get-help.theconstruct.ai/u/Khaledshamndy)\ **Replies:** 4\ **Last updated:** [February 21, 2023, 3:04pm UTC](https://get-help.theconstruct.ai/t/2-users-or-one-user-with-2-machines-working-simultaneously-with-out-interfering-with-each-other/22532 "2023-02-21T15:04:14Z")
Learner Monthly Suitable for learning ROS and improving your ROS skills 2CPUs + 4GB RAM Does the 2 CPU mean two users or one user but can be used simultaneously in 2 machines (pc or laptop) with running two different c… --- ## [Obtain my subscription from the university after paying for it, will I still be billed?](https://get-help.theconstruct.ai/t/obtain-my-subscription-from-the-university-after-paying-for-it-will-i-still-be-billed/19399)
**Author:** [@orthennor](https://get-help.theconstruct.ai/u/orthennor)\ **Replies:** 1\ **Last updated:** [September 22, 2022, 10:16am UTC](https://get-help.theconstruct.ai/t/obtain-my-subscription-from-the-university-after-paying-for-it-will-i-still-be-billed/19399 "2022-09-22T10:16:44Z")
Hi! I’ve used constructsim for a month, and paid the subscription. Now I learned that my lab has a subscription for members, and switched to it. Unfortunately, I didn’t thought ahead and didn’t unsubscribed before activ… --- ## [(Refund Request)Cancelled subscription today, but was also charged today](https://get-help.theconstruct.ai/t/refund-request-cancelled-subscription-today-but-was-also-charged-today/19069)
**Author:** [@charles.n.r.chano](https://get-help.theconstruct.ai/u/charles.n.r.chano)\ **Replies:** 1\ **Last updated:** [September 6, 2022, 4:31pm UTC](https://get-help.theconstruct.ai/t/refund-request-cancelled-subscription-today-but-was-also-charged-today/19069 "2022-09-06T16:31:15Z")
Hello, I have canceled the subscription today, but I was also charged for the next month’s subscrition. Could I please get this month refunded? --- ## [How to cancel my subscription and get a refund](https://get-help.theconstruct.ai/t/how-to-cancel-my-subscription-and-get-a-refund/16315)
**Author:** [@qjawnsdl08](https://get-help.theconstruct.ai/u/qjawnsdl08)\ **Replies:** 1\ **Last updated:** [March 23, 2022, 10:59am UTC](https://get-help.theconstruct.ai/t/how-to-cancel-my-subscription-and-get-a-refund/16315 "2022-03-23T10:59:28Z")
Hello, Today my subscription was auto-renewed for the next month’s cycle. But I won’t able to utilize it. Is there any way to cancel the subscription and get a refund? --- ## [The subscriber callback is not used](https://get-help.theconstruct.ai/t/the-subscriber-callback-is-not-used/12328)
**Author:** [@bd16](https://get-help.theconstruct.ai/u/bd16)\ **Replies:** 7\ **Last updated:** [September 3, 2021, 10:20pm UTC](https://get-help.theconstruct.ai/t/the-subscriber-callback-is-not-used/12328 "2021-09-03T22:20:24Z")
I created a subscriber and a callback function, however, it is not used. Can anyone help me take a look and see what is the issue? import rclpy from rclpy.node import Node from sensor\_msgs.msg import LaserScan from geom… --- ## [Cancel Auto Subscription Membership](https://get-help.theconstruct.ai/t/cancel-auto-subscription-membership/12100)
**Author:** [@njdanielhao](https://get-help.theconstruct.ai/u/njdanielhao)\ **Replies:** 1\ **Last updated:** [August 25, 2021, 8:11am UTC](https://get-help.theconstruct.ai/t/cancel-auto-subscription-membership/12100 "2021-08-25T08:11:59Z")
Hi, Could you please stop renewing of the membership of my account? Also please cancel/remove the billing information from my account as our project is now finishing and no budget for the training tool. I would much app… --- ## [Subscription failure](https://get-help.theconstruct.ai/t/subscription-failure/11416)
**Author:** [@abrarmmohamad](https://get-help.theconstruct.ai/u/abrarmmohamad)\ **Replies:** 1\ **Last updated:** [July 27, 2021, 1:11am UTC](https://get-help.theconstruct.ai/t/subscription-failure/11416 "2021-07-27T01:11:45Z")
Hello, My license for the month has expired, and it has not auto-renewed. It says the following: “Subscription failed: you already have an active subscription to the product ‘Learner Monthly’. Only one active subscripti… --- ## [Not able to complete the payment](https://get-help.theconstruct.ai/t/not-able-to-complete-the-payment/10412)
**Author:** [@Ayu\_1999](https://get-help.theconstruct.ai/u/Ayu_1999)\ **Replies:** 1\ **Last updated:** [June 8, 2021, 10:17am UTC](https://get-help.theconstruct.ai/t/not-able-to-complete-the-payment/10412 "2021-06-08T10:17:22Z")
I want to upgrade my account with subscription for a month but I am not able to complete the payment with any of my debit cards. Please can anyone suggest me the alternate payment method. --- ## [Auto Renewal of subscription](https://get-help.theconstruct.ai/t/auto-renewal-of-subscription/9525)
**Author:** [@tejasps28](https://get-help.theconstruct.ai/u/tejasps28)\ **Replies:** 1\ **Last updated:** [April 19, 2021, 7:18pm UTC](https://get-help.theconstruct.ai/t/auto-renewal-of-subscription/9525 "2021-04-19T19:18:58Z")
Hello, My license for the month has expired, and it has not auto renewed. It says the following: “Subscription failed: you already have an active subscription to the product ‘Learner Monthly’. Only one active subscripti… --- ## [Premium courses](https://get-help.theconstruct.ai/t/premium-courses/9452)
**Author:** [@CsongorMark](https://get-help.theconstruct.ai/u/CsongorMark)\ **Replies:** 2\ **Last updated:** [April 16, 2021, 9:43am UTC](https://get-help.theconstruct.ai/t/premium-courses/9452 "2021-04-16T09:43:33Z")
Hi! I recently made a subscription, and my package is emphasizing that I cannot access the premium courses… However, I am not even met with them. Do you know what are those, and what topic do they cover?