Charge without authorization

Good someone can clarify for me why they are taking money from my account if I have not authorized more purchases, I need my money back

Hi @BrayanAndruMontenegro,

Sorry for the confusion, but we are not taking money from your account without authorization. You signed up for a monthly subscription, meaning you will be billed every month until you cancel. You provided the authorization when you subscribed.

I have refunded your last payment. It should appear on your statement in 7-10 days. Thank you for considering our platform. We hope to see you again.