Problem connecting to Terminals (loses connection every few minutes)

Hi - I’m getting through the coursework but the bottom screen goes gray as I am working in it. I modify a line or two of Python code and I lose connection. It does not restore so I have to reset the course. This happens every few minutes, so I have to constantly go to change the directory and get into the virtual environment. It takes more time to do this than to do the programming. What can I do to fix this?

I have tried to go to the prior unit, and then to the current unit, but this does not fix the problem.


I apologize for this problem. Could you please check these two points, which are usually the cause when the terminal is disconnecting intermittently:

  • Internet connection speed stability: if the speed is very slow (less than 2mbps) and/or the connection is unstable, this usually happens. Could you check this and change to another connection if possible?
  • You’re behind a firewall that blocks websocket connections (ws: or wss:)

Please let us know - we look forward to hearing from you again.

By the way, welcome to the community!

Hi @kjkflowers,

I assume you are no longer having this issue, right?

I’ll mark the question as solved, then. However, feel free to let us know in case the error persists.

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