Urgent regarding final exam

I have attempted final exam now. During the evaluation it got stuck. what should I do now?
If I am not satisfied with my marks can I retake the examination again?. If I can, will I get certificate?

My subscriptions ends today, I attempted it yesterday please reply @albertoezquerro.

Hello @edm17b019,

First of all apologies for the late response, I was not working and couldn’t see the message. Did you manage to solve this issue? If not, please let me know and I will provide a solution.


Thanks for reply.
I didn’t solved it. I mailed support team they said they will answer on 8th september but recieved no mail from them. Even I don’t have an active subscription now so I can’t write the exam now.