What will you do for the Certificate problem

General Support
1

Please when the real robot will be ok for getting the certificates?I paid for the plan and now i can’t get any certificate because the real robot don’t working.What will you do for that ?

2

I personally apologize for the issues with the robot. We are working on solving the problems this morning. I will let you know when it is available in a few hours.

I am very sorry for the trouble we caused you.

1 Like
3

Hi Abel,
we have finally restored the lab. You can start booking a time and testing your project. Let me know if you have any trouble

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4

Thank you a lot , i’m going to check it

5

Hello, i tested it and i found a problem with the teleop_twist_keyboard , only the button for moving forward running

6

But the code is runing now on the real bot , good job to the team and thank you, its really good to feel that you are there for us

7

Thank you Abel for letting us know that error with th forward key. We are going to analyze it and correct it tomorrow.

Of course we are here for you. We do have errors but we are putting the effort to correct them as fast as possible.

Our first aim is to provide you with the best learning experience

8

Thank you a lot for that

9

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